Contact
Updated: June 8, 2026
If you need help with Dylumio, want to report a bug, have a billing question, or want to make a privacy request for yourself or your child, contact us using the information below.
Support
General support, product questions, billing help, and accessibility questions: support@dylumio.com
Privacy Requests
Requests to access, correct, export, or delete personal information, including a child's data: support@dylumio.com
To protect child privacy, we may ask you to verify your identity and your authority to act for the child before processing the request.
Safety and Legal Notices
If you believe content, conduct, or a platform issue creates a child-safety concern, contact us immediately at support@dylumio.com with the relevant details.
Dylumio is not an emergency service. If a child faces immediate danger, contact emergency services or an appropriate local authority right away.